Family Hubs Navigator

Job Description

Salary £28,142 - £32,061 Per annum | Fixed Term 31/03/2029 | Full Time - 37 hours per week

International Sponsorship – this role is not open to international sponsorship

There are 2 posts which are fixed-term until 31/03/2029, one based across South Ribble and one based across Chorley.

Are you passionate about making a difference in your community? Do you thrive on bringing people together, building relationships, and helping families access the support they need? We’re looking for an enthusiastic and driven Family Hubs Navigator to join our Chorley team — playing a vital role in connecting children, young people, and families to the right services at the right time.

This is a dynamic and people-focused role at the heart of the Family Hubs Network, where your work will directly shape how families experience support in Chorley.

You will:

• Act as a key point of contact for families, offering guidance, signposting and support into Early Help services
• Promote and increase access to inclusive Family Hubs and community services
• Lead the development of vibrant “One Stop Shop” Family Hub offers tailored to local needs
• Manage and support Delivery Centre Support Workers to create welcoming, high-quality, inclusive Family Hubs
• Take ownership of digital engagement, ensuring websites, social media, and booking systems are accessible, up-to-date, and engaging

You’ll be both a connector and a leader, ensuring families feel supported, heard, and empowered.

We’re seeking someone who is:

• A natural people person with strong relationship-building skills
• Experienced in supporting children, young people, or families
• Confident using digital platforms, social media, and online systems
• Able to lead a team and deliver high-quality customer-focused services
• Passionate about community engagement and inclusion

You’ll thrive if you:

• Are proactive, organised, and solution-focused
• Enjoy working in a fast-paced, community environment
• Can engage and inspire families from diverse backgrounds
• Want to make services better and more accessible for all

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a disclosure. Further information can be found on the Our Recruitment Process tab.

In return, Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website.

We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.