Domestic Abuse Outreach Worker

Job Title

Domestic Abuse Outreach Worker

18 hours per week (over 3 days – 6 hours per day)

£26,000 Pro Rata

£26,500 Pro Rata

25-30 days – Pro Rata per annum plus bank holidays

12 months – fixed contract. Continuation subject to funding

FCWA Board of Trustees through the Service Manager

• Birthday day off
• Employee Assistance Programme
• Regular staff support sessions
• Contributory pension scheme
• Death in Service insurance
• Ongoing training and professional development opportunities
• Supportive and values‑driven working environment
• 25 days (pro rata) annual leave plus 8 public holidays
• Additional day of annual leave awarded for each year of continuous service, up to a maximum of 30 days

FCWA is an innovative, exciting, and friendly organisation run by a staff team who are passionate about bringing an end to domestic and sexual violence. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

FCWA is currently looking for an Outreach Worker to work across Wyre and Fylde, working with victims who have suffered or who are suffering domestic abuse. The successful candidate will facilitate peer support sessions, co‑deliver structured programmes, and provide 1‑to‑1 support to clients.

• Work as part of a wider team providing therapeutic, trauma‑informed support to individuals who have or who are suffering domestic abuse.
• Identify and assess the risks and needs of domestic abuse victims using an evidence‑based risk identification checklist.
• Manage a case load ensuring each client receives the appropriate service by determining the appropriate support for their needs.
• Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.
• Work with victims to help them access other relevant services within and external to FCWA.
• Advocate for victims with agencies who can help to address the domestic abuse by:
• Understanding the role of all relevant statutory and non‑statutory services available to domestic abuse victims and how your role fits into them.
• Providing advocacy, emotional and practical support and information to victims, including legal options, housing, health and finances.
• Working directly with all key agency partners to address the safety of victims.
• Ensure all referrals are processed efficiently with effective administrative skills.
• Input all referrals onto FCWA’s online database and maintain each record.
• Record all outcomes electronically, ensuring the right information is collated in an accurate and confidential manner.
• Provide information and statistics for monitoring purposes.
• Implement policies and procedures of Fylde Coast Women’s Aid, including child protection, health and safety, diversity issues, equal opportunities and confidentiality.
• Where appropriate, attend, participate and contribute to planning meetings, reviews and case conferences by way of verbal contribution and/or presentation of reports.
• Facilitate group work and deliver structured programmes.
• Support clients on a 1‑to‑1 basis.

This role involves exposure to sensitive and emotionally demanding situations and requires resilience, professionalism, and a commitment to survivor‑focused practice.

The successful candidate will be required to undergo:

• Enhanced DBS Disclosure

Contact:
Sarah Bargh –

Closing date: 27th July 2026

Interviews: TBC

Registered Office:
FCWA
PO Box 33
Blackpool
FY3 9GZ