Accommodation Support Officer

We’re hiring for an Accommodation Support Officer to join our team and make a meaningful impact every day.

Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy to support individuals from diverse backgrounds? If so, we’d love to hear from you. This is a rewarding opportunity to play a vital role in helping individuals rebuild their lives and move towards greater stability and independence.

In this role, you will manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders. You will carry out initial assessments to understand individual circumstances, develop tailored accommodation plans through structured interventions, and support participants in navigating housing challenges. You will ensure participants are informed of decisions affecting them and promote their understanding of rights, responsibilities and available support.

We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people‑focused approach and ability to build trust and rapport with individuals from diverse backgrounds.

You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable and resilient, and who is comfortable working in a dynamic environment. In return, we provide full training and ongoing support to help you succeed and grow in the role.

Join us and become a positive role model, supporting individuals to overcome barriers, make meaningful changes, and build a brighter future.

• Competitive salary starting from £25,877 – £29,000 per annum (dependent on experience)
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, inclusive of 3 × salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with a wide range of retail discounts, cycle‑to‑work scheme, and additional voluntary benefits

Location:

Preston / Lancaster Farms / Kirkham

Hours:

Full time, 37 hours per week (Mon‑Fri)

Contract:

Permanent

Closing Date: 15 July 2026

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using a case management system
• Maintain contact with participants, identifying any emerging risks and concerns

• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Good organisation skills and ability to meet deadlines