Freight Operations Manager

Position:
Freight Operations Manager

Location:

Warrington
Salary Up to £55,000 + Bonus + Profit Share + Enhanced Benefits Package

Hours:

Monday - Friday 8:30 - 17:00pm

An exciting opportunity has arisen for an experienced Freight Operations Manager to join a highly respected, employee-owned freight forwarding and logistics business based in Warrington.

This role is ideal for an operationally focused freight professional with strong Ocean Freight experience and a solid understanding of international logistics operations. Exposure to Air Freight operations would also be highly advantageous.

The successful candidate will play a key leadership role within the branch, overseeing day-to-day operational performance, driving customer service excellence, supporting commercial growth, and ensuring operational profitability across the business.

The Opportunity

Joining an employee-owned organisation means every individual has a genuine stake in the success of the business. Alongside a strong salary and bonus structure, employees benefit from profit share schemes, enhanced benefits, and a collaborative, long-term focused culture.

This is a fantastic opportunity for an ambitious freight forwarding professional looking to progress their career within a stable and growing business that genuinely values its people.

Key Responsibilities

Commercial & Financial

Work closely with the commercial team to support branch revenue and gross profit targets
Support the delivery and execution of the branch growth strategy
Drive profitability across Multi Modal operations Operations

Oversee the day-to-day management of branch operations
Lead and support the Ocean Freight operations team, with additional oversight of Air Freight activity where required
Ensure customer service levels consistently meet and exceed expectations
Maintain operational efficiency, productivity, and service quality
Ensure compliance with internal SOPs, customs procedures, and industry regulations
Manage shipping line allocations and contract space effectively
Oversee operational financial processes including month-end preparation, DMR/CIMS workflows, invoicing, and cost control
Identify and implement operational improvements and best practices Requirements

Proven freight forwarding operations management experience
Strong Ocean Freight operational background is essential
Air Freight operational experience would be highly advantageous
Experience managing customer relationships and operational KPIs
Knowledge of customs processes and international freight compliance
Excellent leadership and team management skills
Experience using freight forwarding systems and operational finance processes

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy