People Services Coordinator, Risk Operations

LIFELONG LEARNING ADMINISTRATION CORPORATION Full Time, Monday - Friday; 8 a.m.

- 5 p.m.This position offers a hybrid work arrangement, with on-site responsibilities determined according to program and site needs.

The Lifelong Learning Advantage At Lifelong Learning, our mission is to support our client schools so they can concentrate on improving educational outcomes and student success. We continue to be a strong, positive force, pioneering the way education is delivered to all students.

Learn more about us at https://llac.org/How You Will Make an Impact The People Services Coordinator, Risk Operations provides operational and administrative support for partnership agreements, risk management processes, and compliance activities. This position coordinates MOU intake, agreement tracking, documentation management, Contract Safe administration, compliance verification, stakeholder communication, and activation requirements. The Coordinator supports the efficient processing of agreements and serves as a key resource in ensuring required documentation, approvals, and records are maintained accurately and consistently.

This position reports to People Services Manager:
Risk Operations or designee.

RESPONSIBILITIES/DUTIES This job description is intended to accurately reflect the duties, responsibilities, and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with this classification. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Key Responsibilities MOU & Agreement Administration Coordinate intake, tracking, routing, and processing of MOUs and partnership agreements.

Review submissions for completeness and coordinate follow-up on missing information or documentation.

Support agreement execution, activation, renewals, and amendments.

Maintain status updates and workflow tracking throughout the agreement lifecycle.

Documentation & Records Management Maintain agreement files, compliance records, insurance documentation, and supporting materials.

Upload and track agreements and documentation in Contract system and other designated systems.

Manage renewals, expiration dates, reporting, and document retention requirements.

Prepare reports, dashboards, and tracking tools to support departmental operations.

Compliance & Activation Support Coordinate collection of Certificates of Insurance, onboarding documentation, and other required compliance materials.

Support activation readiness by ensuring required approvals and documentation are complete prior to service implementation.

Coordinate with HR, Finance, Legal, school leaders, and external partners regarding agreement requirements.

Assist with monitoring compliance with organizational procedures and documentation standards.

Stakeholder Support & Communication Serve as a primary point of contact for stakeholders regarding agreement status and process requirements.

Provide timely communication regarding pending actions, required documentation, and next steps.

Support training, process documentation, reference materials, and department communications.

Perform administrative duties, responsibilities, and activities as assigned, which may be changed or modified from time to time.

KNOWLEDGE, SKILLS, ABILITIES Knowledge of administrative coordination, records management, and workflow processes.

Knowledge of contract, agreement, or compliance support practices.

Ability to manage multiple priorities and maintain attention to detail.

Ability to organize, maintain, and monitor documentation and records.

Strong customer service, communication, and follow-up skills.

Ability to work…