Manager, Laboratory Operations Management

Job Summary:

Directs and controls the day-to-day operations for their specific area of responsibility, which includes all personnel activities, technical oversight, general work flow and budget. Ensures compliance with federal, state, and local requirements.

• Directs and controls the day to day operations, 24/7, for one or more of the following areas: chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab and/or quality control assurance.
• Recruits, hires, train, and ensures competency of staff.
• Motivates and encourages professional and personnel growth.
• Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in types and volumes of tests, and implementing corrective action.
• Directs and implements effective risk control processes.
• Supports, consults, and participates with facility and regional QA programs to ensure internal and external regulatory compliance.
• Assists in developing and monitoring section specific QA/Risk Management program.
• Assists in monitoring quality assurance for laboratory information systems.
• Researches/resolves client problems/issues.
• Oversees and coordinates operational aspects within various subsections of the clinical laboratory.
• Consults with clients to resolve service issues.
• Recommends processes to correct problems.
• Participates in department, inter department and inter facility projects which help the laboratory achieve its goals of providing quality service and client support in a cost effective manner.
• Develops equipment and system needs analysis as appropriate.
• Coordinates the integration of secondary laboratory information systems with RILIS.
• Interfaces with lab manager to implement and monitor an internal and external complaint/incident program.
• Coordinates and implements a safety program to include fire, hazardous wastes, infectious wastes, electrical, chemical.
• Coordinates a program of continuing education in the area of safety.
• Coordinates internal resources and monitors milestones to achieve service expectations.

Experience

• Minimum three (3) years of experience in a high volume clinical laboratory.

Education

• Bachelors degree in clinical laboratory science or related field, OR four (4) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Clinical Laboratory Scientist License (California)

• Knowledge of CLIA, Title 22, CAP, TJC, NCQA, AABB, local, state, federal regulations.
• Must be able to work in a Labor/Management Partnership environment.

• Experience in a supervisory/managerial position preferred.
• Masters degree preferred.