Officer Specialist - Bilingual; SP

Officer of the Day Specialist - Bilingual (SP) – Job #37

Employer: North LA County Regional Center (NLACRC)

Location: Antelope Valley, California

Compensation: $29.49/hr – $41.66/hr (Base pay). The final rate will depend on education, experience, and skills.

North Los Angeles County Regional Center (NLACRC) is a private, non‑profit agency contracted with the State of California, Department of Developmental Services. NLACRC provides services to individuals with intellectual and developmental disabilities across the San Fernando Valley, Santa Clarita Valley, and Antelope Valley, serving populations from infancy to advanced adulthood.

As an Officer of the Day Specialist, you will coordinate and monitor program plans, advocate for clients, and serve as a liaison between individuals, families, and community agencies. You will also rotate on‑call and emergency duties with other Service Coordinators.

• Develop, monitor, and evaluate individual program plans.
• Identify and coordinate services for individuals and families.
• Complete documentation, forms, and reports per regulations and NLACRC policies.
• Advocate for clients with community agencies.
• Schedule and attend interdisciplinary meetings with clients, families, providers, and advocates.
• Identify barriers to service delivery and implement culturally sensitive, empathetic solutions.
• Participate in on‑duty rotations, assist co‑workers with special projects, and provide emergency on‑call coverage as needed.

Education: Bachelor’s degree in psychology, social work, sociology, or a related human services field; a master’s degree may substitute for experience.

Experience: Two years of related experience in a human services setting.

Skills: Understanding of family systems, person‑centered planning, organizational abilities, independent and team work, strong verbal and written communication, proficiency with MS Word and Outlook.

Must possess a valid California Driver’s License and reliable transportation (or acceptable substitute).

• Full coverage health insurance for employees, with additional plans for dependent coverage.
• Full coverage dental DMO plan for employees and eligible dependents.
• Pre‑tax Flexible Spending Accounts for health and dependent care.
• No‑cost life, accidental death & disability, long‑term disability, and vision insurance.
• Retirement through CalPERS and deferred compensation plans (457 and 403(b)).
• Participation in Public Service Loan Forgiveness program.
• Paid time off: 3 weeks vacation in the first year, 8 hours monthly sick time, and additional wellness and sabbatical time.
• 12 paid holidays per year.
• Hybrid remote option is available for most positions.

NLACRC encourages advancement from Consumer Services Coordinator to Supervisor, Manager, or Director roles.

NLACRC is committed to diversity and belonging, having launched an initiative in September 2021 to strengthen these values.

NLACRC is an equal opportunity employer and will consider qualified applicants with criminal histories in accordance with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Referral

Note:

Referrals increase your chances of interviewing with NLACRC by 2x.