Catering Associate - Dietary - Per Diem​/Varied

Catering Associate - Dietary - Per Diem/Varied - Req#

Responsible for patient food service on assigned units including menu selections, tray assembly, tray delivery and pick up, special requests, and in-between meal food delivery.

• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients menu on tray tickets in a timely and accurate manner.
• Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
• Completes catering rounds after passing trays to inquire if patient needs anything else.
• Retrieves trays from patients’ rooms shortly after completing round.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
• Wears name tag identification.
• Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per SDS sheets.
• Utilizes equipment in performing job functions according to department’s safety procedures.
• Follows facility and departmental safety policies and procedures to include incident reporting.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility’s protocols for Hazardous Materials and Waste Program.
• Adheres to Emergency Preparedness Program. Participates in disaster drills, as appropriate.
• Adheres to Life Safety Program and participates in fire drills as appropriate.
• Responds to utility failures following department guidelines.
• Participates and attends departmental meetings and staff development programs, as appropriate.
• Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
• Reads and complies with all hospital and department policies and procedures as appropriate.
• Performs other tasks as may be assigned.

• Two- (2) years’ experience in hospital/health care food service is preferred, but not required.
• Strong customer service skills.
• Basic math skills and the ability to calculate dietary restrictions.
• Basic computer skills.
• Some familiarity with nutritional therapies and their application to menu selection.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute ratio, and percent.
• Possesses necessary skills to effectively operate hospital’s admission, discharge and transfer (ADT) system and other computer-based systems, which manage patient-care records.
• Ability to apply common sense understanding to carry out instructions furnished in written, or oral form.
• Ability to deal with problems involving several…