WIC Nutrition Assistant - WIC Program

Job Objective

The WIC Nutrition Assistant (WNA) provides nutrition counseling for WIC participants following California WIC Program guidelines. The WNA is responsible for enrolling, recertifying, nutrition evaluation, nutrition education, prescribing, and issuing Food Instruments.

• Conducts nutrition assessment for low risk WIC participants
• Evaluates height, weight, and lab values from medical form
• Evaluates nutrition questionnaire
• Evaluates and prioritizes nutrition risks
• Nutrition education
• Provides nutrition counseling on ISIS generated risks or participant choice
• Includes breastfeeding encouragement and support education for all pregnant participants
• Uses motivational interviewing techniques and involves participant in counseling
• Counseling is focused and time spent is appropriate
• Appropriate pamphlets and referrals are given
• Facilitates/conducts group education classes
• Attends Agency meetings to keep current on participant education topics which includes driving to alternate clinics
• Documentation
• Enters all data, labs, height/weight, and demographic information into ISIS correctly
• Enters note in the INEP screen for all enrollments, recertification’s, single trimester, and mid-certification checks
• The note entered in the INEP screen is related to the ISIS generated nutrition risk and the appropriate follow up plan is indicated when necessary
• All pregnant participants have a breastfeeding support/encouragement note in on the individual screen
• Education contacts are documented on the Nutrition Education screen for each participant
• Appropriate HOLDS are placed for request for blood test, immunization record, medical forms, address, and income verification
• Ensure all appropriate documents are signed by the participant
• ISIS competency
• Complete enrollments, recertification’s, mid-certifications, trimester checks, and Disqualifications according to WIC Program guidelines
• Prescribe the correct food package for the participant
• Make the correct appointment in the correct clinic for the participant
• Enter all data into ISIS correctly

• Safety Officer
• Manage Food Instrument order
• Update nutrition education boards in classrooms
• Over-see outreach activities

• Excellent knowledge of the California WIC Program policies and procedures
• Excellent customer service skills
• Excellent command of the English Language

• Performs all duties of the WIC Clerk at an exceptional level
• Ability to speak in public
• Perform duties in a timely manner

• Ability to maintain composure under stressful situations
• Ability to empathize with participants of the WIC Program
• Ability to multi-task
• Ability to operate a motor vehicle

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation – Our can‑do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.

• High School Diploma
  • Successful completion of Nutrition 101 or equivalent
• BS/MS Degree in Food Nutrition Dietetics or a related field

• 2 years of experience as a WIC Clerk preferred

• State of California WIC Program WIC Nutrition Assistant Certification of Completion
• California driver’s license and current car insurance
• High school diploma and completion of Nutrition 101 or equivalent. Must begin the California WIC Program Nutrition Assistant…