Program Manager - Contingent upon award

Program Oversight

Ensure interpreter services meet government standards and execute contract goals. Team Management, Supervise Operations Managers, Quality Control Managers, and Interpreter Evaluators.

• Program Oversight:
  Manage interpreter services, ensuring compliance with DOJ / EOIR standards, and execute policies to meet contractual adherence goals.
• Supervise and mentor Operations Managers, Quality Control Managers, and Interpreter Evaluators.
• Liaise with EOIR officials, address program needs, and implement client-requested adjustments.
• Oversee daily operations, including scheduling and resource allocation, focusing on high-demand languages.
• Collaborate on quality initiatives, monitor performance, and drive process improvements.
• Manage budget, expenses, and metrics, ensuring contract adherence and accurate invoicing.

• Education:
  
  Bachelor's degree (master's preferred).
• Experience:
  
  7+ years in program management; 3+ years with federal / government contracts.

• Skills:
  
  PMP preferred; strong leadership, communication, and multitasking skills.
• Clearance: DOJ Public Trust eligibility required.

PGLS has a wide variety of benefit offerings including Health, Dental, 401k, Vision, Pet Insurance, PTO, Paid Holidays, and flexible work schedule.

Nationwide