Service Delivery Technician - Lancaster, CA

Position Overview

The Service Delivery Technician - Site Surveys is responsible for conducting detailed site assessments at business and residential Multi-Dwelling Units (MDUs) to support the successful planning and execution of service installations, infrastructure deployments, and network upgrades. This position plays a key role in gathering accurate, site-specific data required by engineering, construction, and service delivery teams. The technician works in a variety of environments, including commercial buildings, apartment complexes, and mixed‑use developments.

The role requires strong attention to detail, technical knowledge of network infrastructure, and effective communication with property contacts and internal stakeholders.

$45,760.00/yr - $58,240.00/yr

Location: Lancaster, CA

Location Status: Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off‑site locations will be required.

Workdays: 4 days x 10 hours

Compensation: $22–$28 per hour

Benefits: 100% company‑paid medical and dental benefits, free fiber internet service

• Eligibility for US employment without sponsorship
• Minimum of 18 years of age
• High School Diploma or GED or equivalent
• A valid driver’s license, subject to DMV verification
• 1–3 years of experience in field service, site surveying, or telecommunications infrastructure
• Familiarity with MDU environments and the distinct considerations for both business and residential installations
• Solid understanding of structured cabling, fiber optic systems, power distribution, and network equipment
• Proficient in the use of digital survey tools, mobile applications, and documentation platforms
• Strong organizational and communication skills, with the ability to interface effectively with internal teams and external property contacts
• Ability to work independently with minimal supervision and manage time effectively across multiple job sites
• Comfortable working in outdoor environments, confined spaces, and at heights, as required
• Willingness and ability to travel to various work sites, including overnight stays, and to work overtime, weekends, holidays, or off‑hours as necessary
• Experience with CAD, GIS, or mapping software is preferred
• Working knowledge of local building codes and permitting processes
• OSHA or other relevant safety certifications strongly preferred
• Effective communication in English (speaking, reading, writing, comprehension)
• Bilingual communication skills are considered a plus

• Proficient use of MS Office applications including Teams, Word, Excel, and Salesforce
• Functional use of common office equipment, computers, and office software
• Ability to distinguish colors and audible tones

• Conduct detailed on‑site surveys at MDU properties, including business and residential buildings, to evaluate service feasibility
• Assess site conditions such as building layouts, access to units, riser locations, existing conduits, and potential network entry points
• Determine availability and suitability of power sources and structural pathways for equipment installation
• Identify and report any physical, logistical, or regulatory constraints that may affect deployment or scheduling
• Capture high‑quality documentation including photographs, floor plans, as‑built sketches, and field notes
• Upload site data into internal project tracking systems or design platforms for use by engineering and project management teams

• Schedule and coordinate site access with property owners, managers, facilities staff, and tenants as necessary
• Communicate professionally to explain the purpose of the survey and gather any site‑specific requirements or restrictions
• Assist with obtaining access permissions, lockbox codes, or gate credentials to support future installation or construction efforts

• Assist with or conduct the installation of fiber optic cable, conduit pathways, handholes, and termination enclosures at or…