Service writer

Join to apply for the service writer role at Specialty RV Sales

1 day ago Be among the first 25 applicants

Join to apply for the service writer role at Specialty RV Sales

Get AI-powered advice on this job and more exclusive features.

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.



Job Responsibilities

• Greet service department customers promptly and courteously—attitude is everything!
• Listen to customers and clearly translate repair needs to techs
• Upsell additional services using low pressure, high integrity methods
• Provide accurate repair/maintenance estimates
• Adhere to policies on vehicle care and operation
• Follow up on each repair and keep customers informed of progress
• Sell and manage extended warranties
• Inspect repair quality and ensure all work is complete
• Notify customers when vehicles are ready for pick up
• Review and explain repairs and associated costs with customers
• Handle minor customer concerns and complaints
• Keep Service Manager informed of all problems and potential problems
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

We Offer Terrific Benefits Which Include

• Generous pay plan! Tell us about your experience at your interview!
• Performance Bonuses!
• Bi-weekly Pay Period
• Excellent, Ongoing Training is Provided!
• Opportunity for long term employment and growth
• Medical, Dental and Vision Insurance
• Disability Insurance
• 401(k) Retirement Plan
• 5-day work week, closed on Sundays!

About Us

Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community

We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function Other
• Industries Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Specialty RV Sales by 2x

Sign in to set job alerts for “Service Writer” roles.

Lancaster, OH $60,000.00-$ 2 weeks ago

Heath, OH $50,000.00-$ 2 weeks ago

Parts Counter Customer Service Representative

Heath, OH $50,000.00-$ 1 month ago

Canal Winchester, OH $15.00-$16.00 4 days ago

Administrative Professional Volunteer:
Granville OH - Admin Support Needed for Global Literacy Project Administrative Assistant/Credentialing Specialist General Service/Lube Tech - Pickerington

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr