Billing & Collections Manager; BOM

Join to apply for the Billing & Collections Manager (BOM) role at Trilogy Health Services, LLC

Location:

Lancaster, OH

As the Business Office Manager, you will oversee the billing, collections, and financial operations of the health campus. Your responsibilities include handling financial tasks such as receiving and depositing payments, making collections calls, issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid, and insurance companies on claims and reimbursements.

• Leads billing and collections for all campus payer types.
• Establishes and maintains filing systems for accounts receivable and resident information.
• Creates and manages the setup of new residents and resident trust accounts in the accounts receivable system.
• Maintains census records in the Accounts Receivable system for accurate billing.
• Manages monthly billing processes for all payer classes in an accurate and timely manner according to the monthly AR calendar.
• Posts payments received appropriately to the correct resident account.
• Monitors and collects accounts receivable.

• High school diploma or GED/HSE preferred.
• 1-3 years of relevant experience preferred.
• Must have Medicare/Medicaid billing experience in long‑term care.

• Medical, Dental, Vision Coverage – includes free Virtual Doctor visits, starting in your first 30 days.
• Get paid weekly with quarterly increases.
• Retirement and spending accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO & paid parental leave for new parents.
• Inclusive care – no‑cost LGBTQIA+ support and gender‑affirming care coordination.
• Tuition & student loan assistance – financial support for education, certifications, and student loan repayment.

Text a recruiter:
Misty (614) 992‑7835

Trilogy was founded in 1997 with the mission to improve long‑term care for residents and create rewarding opportunities for our team members. We’ve been recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. As an equal‑opportunity employer, we are committed to diversity and inclusion and prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

NOTE:

For applicants in WI, IN, OH, MI & KY, state law requires a criminal record check as a condition of employment.

Seniority Level: Entry level

Employment Type:

Full‑time

Job Function:
Accounting/Auditing and Finance

Industries:
Hospitals and Health Care