Procedure Scheduler - Lancaster General at Penn Medicine

** Description*
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Summary:

+ The Procedure Scheduler schedules patients for surgery or specialty procedures, maintains an understanding of the procedures being performed, and schedules each procedure in accordance with the operating and or managing physician's schedule.

+ Qualified individuals must have the ability  with or without reasonable accommodation  to perform the following duties:

+ Schedules patient procedures in accordance with the operating physician's, surgical assistants, and or other specialists' schedules.

+ Obtains necessary pre-authorizations for all procedures.

+ Assists in the preparation of procedure orders.

+ Ensures that all patient consents are available in the chart prior to the day of the procedure.

+ Reviews pre procedure checklist to verify all required tests are completed prior to the procedure.

+ Maintains knowledge of the various procedures performed and associated medical coding in order to accurately schedule procedure with associated equipment and supply needs.

+ Coordinates all procedure-related appointments for the patient i.e. pre-op teaching classes, post-op appointments, pre-op testing, and any additional follow up.

+ Assists in providing patients with pre-procedure instructions  i.e. time to arrive, food and drink intake instructions, etc .

+ Communicates any changes or cancellations in scheduled procedure times to patients and affected providers facilities. Responsible for rescheduling procedures as necessary.

+ Assists with the coordination of physicians' procedure, the office, and meeting schedules as needed.

+ The following duties are considered secondary to the primary duties listed above:

+ Other duties as assigned.

Responsibilities:

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Minimum Required Qualifications:

+ High School diploma or equivalent required.

+ Three  3 or  more years' experience working in the medical field medical office setting.

+ Strong computer skills  including Excel and Word.

+ Strong communication skills.

+ Proven ability to multi-task and prioritize.

+ Three  3  or more prior years' experience working in a surgical office or as a surgical scheduler.

+ Prior pre-authorization experience.

+ Bi-lingual  Spanish.

+ Insurance pre-certification experience.

+ Knowledge of CPT codes and ICD codes and their use.

+ Attention Concentration:
The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:

+ The position requires the ability to attend to a specific stimulus without being distracted by extraneous environmental stimuli.  The individual must be able to attend to environmental detail with the ability to separate essential from non-essential or irrelevant stimuli.  The attention skills required are generally considered to be automatic - - passive but focused with an intact capacity for select perception.

+ New Learning and Memory:
The following level of ability is essential for the jobholder to learn and retain material:

+ A large portion of this position required reliance on verbal memory and new learning.  Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job.  The individual must be able to attend to and process multiple bits of information simultaneously.  The individual must be able to organize and categorize this information effectively so that later recall is feasible.

+ Problem Solving, Reasoning and Creative Thinking:
The following level of ability that is essential for the jobholder to think  in order to solve a problem  by combining two or more elements from past experience or imaginative thought:

+ The requirement for autonomous problem solving or creativity of thought in the position is minimal.  Problems encountered tend to involve a few concrete variables in or from standardized situations.  Typically involves adhering to a chart or set procedure.

+ The following are essential requirements of the position in relation to…