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CX & Market Insights Manager; NPS & Dashboards

Job in Lancaster, Lancaster County, Pennsylvania, 17601, USA
Listing for: OG Consulting, Inc.
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence
  • Business
    Data Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: CX & Market Insights Manager (NPS & Dashboards)

OG Consulting, Inc. is seeking a Market Research Manager to join a telecommunications client. You will analyze CX metrics with emphasis on NPS, working across multiple data sources to translate data into clear, actionable insights and dashboards for stakeholders.

The role requires a strong analytical thinker who can develop narratives from data, support CX measurement initiatives, and collaborate with CX, Research, Analytics, and business teams. Philadelphia, PA-based; 3–4 days on-site each week.

This role, CX & Market Insights Manager (NPS & Dashboards) at OG Consulting, Inc., could be your next opportunity.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in PA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

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