Quality Manager

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations.

It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic  over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and  2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Shift: Monday
- Friday, 10:30am-7pm (Additional hours as needed). The Local Quality Manager will be responsible for supporting the operational and technical supervisor in ensuring timelines and quality measures are met and technicians are on task.  This position may have authority over local quality specialist(s) for delegated quality tasks.

Essential Duties and Responsibilities:

Demonstrates and promotes the company vision

Regular attendance and punctuality

Reads, understands and follows management system requirements as relevant to responsibilities, including but not limited to requirements found in the Quality Manual, SOPs, Local Work Instructions and Methods which in turn ensures compliance with ISO/IEC 17025/AOAC ALACC requirements and relevant government regulatory requirements

Reviews and distributes new/revised controlled documents and ensures the proper maintenance/disposal of superseded SOPsActs as a resource for laboratory personnel for correct application and interpretation of internal quality documents

Ensures staff is aware and trained on documents and requirements relevant to their responsibilities and reviews employee training records on a regular basis to ensure training records are properly completed and on-file Ensures daily process controls for enumeration and pathogen testing are prepared with client samples and evaluates data to ensure it meets pre-defined acceptance criteria

Conducts annual self-audit, conducts or coordinates monthly method audits, and generates audit reports including findings

Ensures non-conformances and complaints are identified and documented and that timeliness requirements are met.  Monitors non-conformances, root cause analysis, and complaint resolutions for trends. Assists in root cause analysis and corrective action efforts

Ensures equipment is properly qualified and maintained.  Maintains equipment list and calibration schedule and ensures that calibrations are performed in a timely manner. Ensures the qualifications of contracted calibration services

Verifies results and submits results, either electronically or in hard copy, to the appropriate personnel for transmission, in a timely manner

Maintains schedule and participation in proficiency testing programs with technical management

Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers

Coordinates the monitoring and review of the performance of quality critical suppliers; maintains a list of currently approved suppliers

Conducts Quality Management Review meeting at least once per year in cooperation with laboratory management

Accompany auditors (e.g. ISO quality inspectors) during audits of the laboratory and coordinates responses to audit findings

Maintain cooperative working relationships with all company employees.  Communicate orally and in writing to…