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Fraud Quality Specialist - Investigations & Analytics

Job in Lancaster, Lancaster County, Pennsylvania, 17601, USA
Listing for: Customers Bank
Full Time position
Listed on 2026-11-01
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Customers Bank seeks a Fraud Quality Specialist to execute and improve the First Line Quality Program within Fraud Prevention & Investigations. You will perform QC reviews before case closure and QA reviews after completion, ensuring accuracy, consistency, and sound investigative decisions across fraud operations.

You will partner with Fraud Operations leadership to set quality standards, identify improvement opportunities, and coach team members to enhance performance.

We have an opening for a Fraud Quality Specialist
- Investigations & Analytics in PA, United States within Finance, Management & Operations.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Fraud Quality Specialist
- Investigations & Analytics role at Customers Bank, based in PA, United States.

We are looking to fill the Fraud Quality Specialist
- Investigations & Analytics position at Customers Bank in PA, United States.

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