Independent Operator - Store Manager

The Independent Operator Role

The Independent Operator (IO) is a hands‑on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.

• Store Operations
  :
  Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
• Leadership & Team Development
  :
  Recruit, hire, and train a high‑performing team to deliver outstanding customer service and operational excellence.
• Buying & Merchandising
  :
  Leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
• Community Engagement
  :
  Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better".
• Financial & Business Acumen
  :
  Manage financial performance, including sales, margins, expenses, and overall profitability.
• Customer Experience
  :
  Create an inviting shopping experience by maintaining a clean, organized, and well‑stocked store.
• Operational Autonomy
  :
  Run your store the way you think is best for your community, employees, and business.
• Uncapped Earning Potential
  :
  There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
• Control Your Schedule
  :
  While a full‑time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
• Corporate Support
  :
  Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.

• Minimum of 4 years’ retail store management or multi‑unit restaurant management experience.
• Entrepreneurial mindset with a passion for retail and customer service.
• Strong leadership skills and the ability to build and develop a team.
• Business acumen, including financial and operational management experience.
• Willingness to relocate and commit to the full training and onboarding process.
• A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.

• Are looking for a passive investment or absentee ownership.
• Are interested in selling property or real estate to Grocery Outlet.
• Are expecting Grocery Outlet to build a store in a specific location at your request.