Systems Assistant, Troubleshooter

Fraud Alert

• Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an  or  email address. If you question the legitimacy of any DSV job posting, please reach out to

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work everyday from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Location: USA – Lancaster, 3701 Midpoint Drive

Division: Solutions

Job Posting

Title:

Systems Assistant, Troubleshooter – 105367

Time Type: Full Time

The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site‐specific policies.

• Ad hoc support to team to resolve equipment and or system errors
• Deliver improvement proposals on warehouse activity and WMS system
• Review WMS and operational processes to verify transactions are accurately executed
• Create and submit reports daily on system/operational issues; both opened and closed

• Assist warehouse staff in operational areas as needed.
• Work overtime as dictated by business whether mandatory or voluntary.

• None

Education and/or Experience

• Must have a high school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• 1 year experience working with Warehouse Management Systems (WMS).

Certificates, Licenses, Registrations or Professional Designations

• Be able to become MHE certified within 30 days of hire.

Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months (mild to moderate).

Computer Skills

• Intermediate computer skills
• Proficient with MS Office Applications
• WMS functions

Language Skills

• English (reading, writing, verbal)
• Business writing proficiency

Mathematical Skills

• Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other

• Strong attention to detail, accuracy and accomplish job task in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to multi-task.
• Ability to take initiative and research best practices/efficiencies.
• Effective communication skills.
• Be innovative and proactive with operational and systems solutions.
• Must be able to effectively adapt to change and thrive in a stimulating, fast‑paced work environment.

• 1 year experience with Red Prairie/Cargo Write WMS and SAP.
• 2‑3 years warehouse/ logistics support experience.

• Bending – Occasionally
• Walking and Standing – Frequently
• Sitting – Constantly
• Ability to Lift/Carry and Push/Pull 11‑20 pounds.
• Reach above shoulder, squat, or kneel.

While performing the duties of this job, the employer rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable…