Records Technician

Prepares, screens, routes, files, and distributes reports and records by performing the following duties.

• Enters, codes, and retrieves a variety of information from various computer systems, according to appropriate procedures.
• Searches and retrieves information from files, microfiche, computer records, and other documents in response to specific requests.
• Process Open Records Requests to ensure requests handled in accordance with the Texas Public Information Act in a timely and accurate manner for internal and external customers.
• Technicians use a standard, authorized template letter when sending information to the Texas Attorney General Open Records Division for a ruling on whether the information can be released or withheld. Technicians are not authorized to change the template. Under the approval of the Records Manager, technicians are authorized to review, edit, release and distribute police 911 calls, in-car and body worn camera.
• Releases information and documents in accordance with the Public Information Act and other applicable laws and procedures.
• Sorts, reviews, and screens police reports for completeness before forwarding to district attorney, defendants, victims, and other government agencies as well as the general public.
• Maintains logs and other records controls to assure tracking of case files.
• Categorizes statistics according to a variety of guidelines and criteria.
• Answers phone calls and responds to a variety of requests for information concerning records and department functions and policies.
• Provide backup for City records including Iron Mountain.
• Performs other related duties as required.

This job has no supervisory responsibilities.

Associate's degree (A.

A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Valid Texas Driver’s License with good driving record.