General Manager, Operations Lancaster, TX

General Manager, Operations – DSV – Global Transport and Logistics

Location:

USA – Lancaster, Midpoint Dr

Solutions

General Manager, Operations – 104859

Full Time

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Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an or email address. If you question the legitimacy of any DSV job posting, please reach out to .

DSV – Global transport and logistics. In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers.

• Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Leads operations to meet prescribed productivity and service goals and complies with the terms outlined in the site operating agreement with the client.
• Sets goals to drive company continuous improvement efforts.
• Develops and maintains productive business relations with vendors, suppliers, and all business partners while ensuring OSHA requirements and all federal and state laws are effectively implemented.
• Assists in setting standards appropriate to the client and scope of work.
• Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit parameters for operations.
• Partners with senior leadership to develop and recommend the annual operating budget.
• Responsible for the overall safety and security of the operation.
• Develops a team to achieve company and client objectives for the operation.
• Actively supports and practices mentoring, succession planning, and management development activities at the site level.
• Communicates the mission, vision, and core values to motivate direct reports.
• Proactively develops plans and capital requests to ensure an appropriate level of automation/technology to service the client and ensures necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines.
• Remains knowledgeable regarding changes in hardware and software technology.
• Acts as the site-level champion of client relationship management, ensuring clients receive the required level of operational and administrative support, maintaining contact with all functions, responding to requests, and coordinating business reviews.
• Promotes a positive relationship with clients by providing excellent customer service.
• Participates and assists the Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and assisting in the development of quoting rates.
• Responsible for developing and maintaining contract pricing in a multi-client environment and ensuring budgeting and pricing activities comply with contract guidelines.
• Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment, ensuring team members are trained on any MHE.
• Maintains knowledge of relevant new technology and makes recommendations.
• Achieves company goals in terms of injury frequency ratings and audits the warehouse for compliance with safety, security, and quality principles and rules.
• Works overtime as dictated by business and performs other duties as required.

• Manages operations managers.