Receptionist, Administrative​/Clerical

Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knitted relationships remains pivotal to our growth. It’s our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms.

Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

As a receptionist, you will be the first point of contact for our clients, delivering exceptional customer service both in person and over the phone. You will also be responsible for maintaining office organisation, managing documents, and supporting administrative tasks, ensuring that everything runs smoothly and efficiently in our fast‑paced environment.

• Provide outstanding service as the first point of contact for clients, answering calls and greeting visitors with a professional and friendly demeanour.
• Maintain the cleanliness and organization of the facilities to uphold a professional and welcoming image.
• Manage incoming and outgoing correspondence, ensuring all documents meet standard requirements and are submitted in a timely manner.
• Provide administrative support for client‑related tasks, contributing to the smooth operation of the business.

• Passion for providing excellent client service and maintaining high standards.
• Strong communication skills (verbal and written) with a confident and approachable manner.
• Proficiency in Microsoft Office Suite and general IT literacy.
• Ability to multitask and prioritize effectively in a fast‑paced environment.
• Committed to delivering

• Attention to detail, ensuring accuracy in tasks and document management.
• Ability to manage multiple tasks simultaneously, ensuring smooth office operations and client satisfaction.
• Work collaboratively as part of the team to ensure a seamless client experience and business operations.
• Proactively address challenges and contribute to process improvement where necessary.

Model Office Based

Competitive

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform
• Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as:
  • Critical Illness Cover
  • Cash plan
  • Cycle to work
  • Eye care
  • Dental
• * subject to exceptions and business needs