Receptionist - Breast Screening Programme

Receptionist - Breast Screening ProgrammeNHS AFC:
Band 2

Main area Administrative Grade NHS AFC:
Band 2 Contract Permanent Hours

• Full time
• Part time

Site Breast Screening Unit Royal Lancaster Infirmary Town Lancaster Salary £22,383 pa pro rata Salary period Yearly Closing 11/08/2026 23:59

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

An exciting opportunity has arisen to join the North Lancashire and South Cumbria Breast Screening Programme team, within University Hospitals of Morecambe Bay NHS Foundation Trust, as a receptionist.

We have permanent part time position available based in the breast screening unit at Royal Lancaster Infirmary.

Working days and hours can be negotiated with the successful applicant(s) to fit the needs of the service.

We are looking for evidence of team working as well as the ability to work independently. Someone who has excellent customer service skills and can maintain effective relationships with colleagues across the organisation. Good organisational skills and an ability to focus on and pay close attention to detail is essential to this role where long periods of concentration is required .

The post holder will be part of a team of administrative staff, who will be required to perform a wide range of clerical tasks, including reception work, dealing with booking appointments, dealing with telephone calls and emails, clinic preparation and record keeping under the direction of the Lead Administrator/Administration Manager.

We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverston

Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

• The reception and registration of service users and patients.
• Dealing with telephone and email queries and enquiries from patients, GPs and hospital staff.
• To request images from other sites.
• To maintain supplies of office stationery and instructions sheets, etc for patients
• To book appointments.
• To deal with both telephone and written enquiries involving the making and changing of appointments via the computer system.
• To deal with incoming mail and assisting in the preparation of outgoing mail including appointment letters and information.
• Please refer to the full job description and person specification for full details.

• Minimum of 4 GCSE’s to include maths and English
• Previous administration and clerical experience

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive .

The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert…