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Complaints Resolution Specialist

Job in Lancaster, Lancashire, LA1, England, UK
Listing for: RG Setsquare
Seasonal/Temporary, Contract position
Listed on 2026-04-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Housing Complaints Resolution Specialist
RG Setsquare is seeking a Complaints Resolution Officer for a 6-month temporary assignment based in Lancaster, England. The role requires managing complaints with empathy and professionalism, ensuring compliance, and composing resolution letters. Candidates should have a background in Housing, Customer Services, or substantial Call Centre experience. This fully office-based position may offer a permanent contract after the temporary assignment and emphasizes a supportive team environment.

Comprehensive benefits and personal development are also key aspects of this role.
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