Household Waste Recycling Centre Operative

Job Description | Salary £25,949-£25,989 Per annum | Permanent, Part Time, 24 hours per week | Lancaster Household Waste Recycling Centre |

Job Description | Salary £25,949-£25,989 Per annum | Permanent, Part Time, 24 hours per week | Lancaster Household Waste Recycling Centre |

International Sponsorship – this role is not open to international sponsorship

Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.

If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation.

Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.

HWRC Site Operative | Lancaster HWRC | Permanent |24 Hours per Week

Days of Work:
Sunday - Tuesday

Staff Responsibility: No

Qualifications: The post holder will be required to demonstrate the capability to gain relevant certificates of basic competence for the delivery of site operations including, for example, first aid and the use of mechanical plant.

The ability to follow instructions.

• The ability to communicate accurately and professionally with customers.
• The ability to operate basic mobile or mechanical plant.
• A commitment to provide high levels of customer service.
• A commitment to health and safety.

Role Context:

The HWRC Operative will report directly to the Site Manager but will take day to day direction and instruction from the Site Supervisor.

Post holders will carry out a range of tasks in relation to HWRC operations. HWRC Operatives will be expected to follow a range of working procedures and use relevant tools and equipment.

The role will involve comprehensive interaction with customers and the HWRC operatives must have good communications skills, the ability to deliver high levels of customer service and a desire to represent the council in a friendly and personable manner.

HWRC operatives are required to actively assist customers with their waste which may involve helping them to lift heavy items into containers or carrying waste items up and down steps. The role is carried out almost entirely outdoors.

Committed to the recycling and re-use of waste the HWRC Operative will actively separate waste items for recycling and re-use.

Typical duties will include the following:

• Following routine daily instructions to deliver expectations for service standards and performance.
• Meeting and greeting customers and providing advice on use of the facility and where to deposit waste items.
• Assisting customers with depositing their waste.
• Maximising the amount of waste that is separated for re-use or recycling by separating/retrieving re-useable or recyclable waste and encouraging customers to separate their waste and use the correct containers.
• Providing customers with information about re-use and recycling including details of what happens to the materials collected at the HWRC.
• Implementing council HWRC policies through direct engagement with customers, including potentially dealing with difficult situations or customers.
• Conducting practical activities to contribute to the upkeep and appearance of the HWRC, including site maintenance activities and ensuring that all working areas are kept tidy and compliant with quality,…