Team Leader Female

Team Leader
- Support Work
- Female Only Lancaster

PLEASE NOTE WE ARE UNABLE TO OFFER SPONSORSHIP FOR THIS ROLE AT THIS MOMENT IN TIME.

We are looking for a Team Leader to join a dedicated support team for a woman in the Lancaster area who lives in her own home with 24‑hour support. This is a rewarding opportunity to lead and work alongside others in making a real difference in her daily life.

You will be part of a bespoke team supporting individuals within their own homes, working together in ways that are guided by each person’s unique needs.

Support is at the heart of everything we do - not just for those we care for, but for you as a valued member of our team. Through training, reflective learning, and everyday encouragement, you will feel supported, appreciated, and empowered in your role.

If you share our passion for individuality
, choice
, independence
, citizenship
, collaboration and equality
, we would love to hear from you. Come and be part of a team that truly believes in better - better support, better skills, and better lives.

We are looking for a friendly and engaging Team Leader to join a dedicated team supporting Natalie
, a woman with autism and bipolar disorder, in her own home in the Lancaster area. Support includes 2:1 during the day and 1:1 with sleep‑in nights, with the team working closely together in ways that are fully guided by her individual needs.

Natalie has a vibrant personality and loves singing, crafts, baking, cooking, trips to the theatre, shopping days out, walks, and a good chat over coffee. We’re looking for someone sociable, encouraging, and creative—someone who can help her stay active, enjoy the things she loves, and let her creativity flourish. The ideal candidate will understand the importance of trust and relationships, be a great listener, and be open to doing things differently to make a real difference every day.

This role requires empathy, compassion, resilience, problem‑solving skills, respect for professional boundaries, and a commitment to improving the lives of people we support. Most importantly, a genuine passion for working with and supporting people is essential, along with a desire to be an advocate for individuals with learning difficulties and mental health support needs.

Responsibilities will include assisting with daily tasks, offering emotional support, and managing challenging behaviours when necessary. You will empower Natalie to develop life skills, make informed decisions, and build confidence in her independence. This includes support with budgeting, promoting self‑care, and serving as a trusted advocate for her needs and aspirations.

• Provide day‑to‑day supervision, guidance, and support to support workers to ensure high‑quality care is delivered.
• Lead by example in maintaining professional boundaries, safeguarding standards, and best practice.
• Organise and oversee staff rotas, ensuring adequate cover at all times.
• Conduct regular supervision and appraisals with support workers in line with company policy.

• Work directly with individual to provide emotional, social, and practical support in line with their individual care and support plans.
• Ensure support workers follow care plans, risk assessments, and agreed strategies consistently.
• Support individuals in developing independence, life skills, and positive routines.
• Act as a key point of contact for individuals, families, professionals, and external agencies when required.

• Ensure safeguarding policies and procedures are followed and report concerns promptly.
• Maintain accurate, timely records (daily logs, incident reports, care plans, medication records).
• Monitor service delivery against regulatory and organisational standards.
• Support the Registered Manager/Deputy in preparing for inspections, audits, and reviews.

• Facilitate team meetings and briefings to keep staff informed and engaged.
• Promote a positive team culture, encouraging collaboration, resilience, and professional development.
• Liaise with external agencies (social workers, health professionals, education providers) as directed.