Assistant Manager

Job Description

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

• You will lead your team to deliver business growth by providing care to our customers and patients.
• You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
• Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
• Conduct regular reviews, audits and risk assessments to protect patient and public safety.
• Interpret data, trends and insights to work at pace and react to the changing needs of the customer.

• Experience leading a team within a customer facing setting.
• An understanding of how to achieve performance goals through inspiring and coaching a team.
• A collaborative personality and able to succeed in a team-centred environment.

• Experience working within community pharmacy.
• Confidence with navigating and embracing new technology.

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

Reasonable adjustments can be made to help you to be at your best.

Pre‑employment check is required after receiving an offer.