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Retail Advisor

Job in Lancaster, Lancashire, LA1, England, UK
Listing for: Virgin Media O2
Part Time position
Listed on 2026-06-02
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Retail Advisor, 20hrs

Summary

Location:

Lancaster
Job Family:
Retail
Job Type: Part Time
Posted Date: 27-May-2026
Reference #: 73928
Salary:
Competitive + fantastic benefits

About Us

At Virgin Media O2 we’re not just about keeping people connected; we’re about creating meaningful interactions.

What You’ll Be Doing
  • Welcoming customers with a friendly, approachable attitude.
  • Building rapport to understand their needs and recommending tailored solutions.
  • Showcasing innovative products and meeting performance goals.
  • Helping to maintain an inviting and organised store environment.
Must-Haves
  • Confidence, communication skills, and a passion for delivering great service.
  • Resilience and motivation to achieve individual and team goals.
  • Flexibility to adapt to different shifts and customer demands.
  • An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Skills & Experience
  • A genuine interest in technology and how it can make life better.
  • Previous experience in retail, sales, or customer service (not essential).
  • A proactive attitude and team spirit to thrive in a collaborative environment.
Benefits & Compensation

We’ll set you up for success with a supportive team and exceptional training during a 4‑day (30‑hour) induction within the first two weeks of your start date. You’ll also receive:

  • A competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
  • Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
  • Market‑leading maternity, paternity, neonatal, and carers leave policies.
  • 23 days’ annual leave and your birthday off, with the option to buy and sell up to five extra days.
  • An excellent pension scheme, matching up to 10% of your contributions.
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