Security Officer

Salary - £13.58 per hour

Join M S as a Security Officer, where you ll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.

This isn t just a security role, it s a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.

Location:

Lancaster

Salary - £13.58 per hour

• At M S, our customers don t wait. You ll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
• Customer service is at the heart of the role. You ll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues.
• You ll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you ll play a key role in protecting the M S environment.
• Being digitally confident is essential. You ll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management.
• You ll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you ll always act professionally and confidently.
• Being a team player is crucial. You ll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
• Flexibility is vital. Retail moves fast and every day is different. You ll adapt quickly to changing situations to support the store when needed.

• Previous security experience is preferred
• A valid SIA licence is desirable, although not essential
• Strong communication and interpersonal skills
• A calm, confident and professional approach
• A proactive mindset with the ability to make sound decisions quickly
• A genuine passion for customer service and keeping people safe

All candidates must be able to provide a 5-year checkable work history within the UK.

This is a role where service, safety and professionalism come together every single day.

• £13.58 per hour
• 20% colleague discount (after a qualifying period)
• Company-funded SIA licence renewal
• Share Incentive Plan
• Save As You Earn Scheme
• Cycle to Work Scheme
• Life Assurance
• Childcare Voucher Scheme

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie s 84,000 employees have been maintaining companies globally. We are the UK s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.