Market Manager

Job Requisition

JR22009

Full time

Regular

POSITION

PURPOSE:

This role accelerates business value by working toward a vision of becoming North America’s “Total Ice Solution.” It will contribute to this effort by providing leadership, planning and direction to a broader group of multiple operations within a specified regional Market. The Market Manager is a change leader responsible for the overall business results of multiple and geographically dispersed manufacturing, distribution center, ISB, and Refurbishment activities for a market area with total revenue of $10M or more.

This includes results within the area of local Sales, Marketing, Manufacturing, distribution/Routing, Engineering, Maintenance, Environmental Health & Safety, Talent and Purchasing. The Market Manager provides direct management oversight to the daily activities of centralized overhead operations that must deliver effective sales, operational, and administrative support to the plants, DC’s and other operations within the Market. This position will be a key contributor to the successful execution of Reddy Ice’s strategic direction in the Market.

Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders.

Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

• Identify and implement continuous improvement efforts, promote a performance-driven and continuous-improvement environment for manufacturing operations, foster innovation and creativity within the plant, work with the RVP to provide insights on process improvement opportunities for safety, quality, delivery, production and cost reduction, gain approval, develop plans and lead the implementation.
• Drive the development and execution of a Market sales strategy, actively participate on short and long-term strategic planning, proactively seek ways to improve efficiency, product quality and management of costs, establish and maintain profitable relationships with customers by actively prospecting new accounts and maximizing sales potential with existing customers, own and lead the implementation of strategic sales, marketing, customer and pricing initiatives across the market, drive a Customer-centric environment, implements and models customer service standards across multiple operations by ensuring unbeatable excellence in operating discipline;
  
  understanding unique needs of customer; ensuring enhanced customer experience for the Market; creating an environment for facility managers to set excellent customer service expectations that are aligned with customer needs and company goals.
• Lead and achieve operational strategy outcomes, actively participate on short and long-term strategic planning, proactively seek ways to improve efficiency, product quality and management of costs, deliver effective execution for the Market by driving operational excellence; hold the management team accountable; initiate and lead company change efforts to maximize desired results; monitor the effectiveness and implementation of continuous improvement programs, collaborate with Plant Managers, DC Manager and other direct reports to achieve strategic initiatives for each operating unit, lead the implementation of strategic initiatives at multiple plants and DC’s, provide status highlighting progress and escalating issues as needed, responsible for all manufacturing and logistics related activities within Market, assess performance against Operating Plans & Standards for all plants, DC’s, and operations within Market, ensure overall Market performance meets regional goals.
• Participat…