Visitor Information Officer

City of Langford
Visitor Information Officer

Would you like to be part of a dynamic, fast paced, award winning local government organization? Are you a customer service expert with an interest in public outreach? If so, the City of Langford invites you to apply to join our Visitor Information team!

As one of our Visitor Information Officers, you will support our Communications & Economic Development department this summer to inform both visitors and Langford residents on local experiences including attractions, events, parks, trails, hotels, and restaurants. This is a great opportunity to get outside and interact with the public in a safe way!

• Activate the City of Langford Mobile Information Centre van for the purpose of welcoming and assisting visitors
• Welcome visitors in a warm, friendly manner and encourage them to experience Langford’s experiences and amenities
• Collect statistics, write reports, and maintain cleanliness of the mobile information centre van
• Distribute travel literature and assist visitors with directions, provide maps, and answer questions
• Support City event‑related needs such as setting up and taking down event supplies, distributing event posters, picking up and delivering event relates supplies
• Other related duties as required

As our ideal candidate, you have an enthusiastic and outgoing personality, exceptional customer service and interpersonal skills, and a strong knowledge of Langford and the surrounding area. You are confident in talking to the public and have an “above and beyond” attitude.

• A valid BC driver’s license
• 16 years of age or older
• Eligibility to work in Canada as a Canadian citizen, permanent resident, or refugee

There are three positions currently available for this temporary summer position, working up to 10 hours per day, with a maximum of 40 hours per week. The work schedule is anticipated to be Friday through Sunday, including evenings, however, hours of work may vary as required. The hourly rate is $21.75 per hour plus 13% in lieu of benefits and vacation with an anticipated term of late June 2026 to the end of August 2026.

To apply , please submit your resume and cover letter by email to (identify the position you are applying for in the subject line of your e‑mail). Applications will be accepted until noon on February 25, 2026.

We thank all applicants for their interest, however only those selected for an interview will be contacted.