Customer-Focused Front End Supervisor

Elevate customer experiences as a Front End Supervisor. This role demands exceptional service, management experience, and a focus on operational excellence while ensuring team communication.

In this position, you will oversee cash operations and uphold company policies while the front-end manager is away. Your leadership will ensure a positive atmosphere that fosters teamwork and trust, along with adherence to health and safety standards, enhancing overall customer satisfaction.

Key Responsibilities:

• Deliver exceptional customer service consistently

• Resolve cash register issues and secure registers

• Act as a resource for team members’ inquiries

• Ensure compliance with health and safety standards

• Conduct weekly audits and assist with cash accounting

Requirements:

• High school diploma or equivalent is preferred

• Minimum six months cashier experience required

• Management experience and POS system knowledge

• Strong customer service and communication skills

• Ability to lift up to 20kg and stand for long periods

Lead with energy and interpersonal skills to create a supportive environment for your team while maximizing customer satisfaction.