Sales Associate

Cascadia Liquor Royal Bay - Sales Associate Part-time Job Overview

As a Sales Associate, you will create memorable and positive experiences for our guests while guiding them to find their favorite beverage products. You'll get to work in a fun store environment where you'll have the opportunity to learn new things and build positive relationships every day. Our Sales Associates are committed to providing excellent customer service, upholding a high standard of cleanliness, and bringing a positive attitude to work.

16-24 hours per week. Evening and weekend availability is required.

Starting at $20.35 per hour + tips.

• Making guests happy and promoting a helpful and welcoming environment to ensure they arrive and leave with great impressions while delivering on our service standards.
• Bringing your positive, collaborative and hardworking attitude to work each day.
• Learning about Cascadia products to better connect with our guests by making excellent recommendations.
• Managing inventory with an eye for organization, display, and stocking of products.
• Keep the store clean and well-organized.
• Operate the cash register, handle financial transactions accurately and responsibly.
• Ensure full compliance with British Columbia's legal regulations concerning the sale of alcohol. This includes verifying the age of guests by checking IDs, especially under our ' 30' policy, where IDs are checked for any guests who appears to be under 30 years old to confirm they meet the legal age requirement for alcohol purchases.
• Being part of a team of high achievers who genuinely care about the customer experience and the company they are representing.

• Cash handling experience in retail, hospitality, or food services.
• 1+ years of experience in customer service with a demonstrated ability to exceed guest expectations and respond to guests and colleagues with kindness and respect.
• Demonstrated initiative to be pro-active in product knowledge to serve guests in a confident manner.
• The ability to lift 25kg repeatedly and stay physically active throughout the shift as well as work in a cold storage environment.
• Serving It Right certification (and must be at least 19 years of age).
• Knowledge of wine, beer and/or spirits is considered an asset.
• The following certifications are considered an asset:
• o BC Wine Ambassador Level 1
• o WSET (1,2, or
  3)
• o Cicerone
• o Whiskey and Gin Ambassador

The Truffles Group is an equal opportunity employer. Should you require accommodation during the recruitment process, please reach out to Izabelle Régis, Recruitment and People & Culture Coordinator at