Senior Collections Associate Role at White Cap

Join White Cap as a Senior Collections Associate, where your expertise in collections will guide teams and resolve payment issues. This position focuses on leadership and customer engagement.

In this Senior Collections role, you will oversee various collection tasks, ensuring effective resolution of billing and posting variances. Mentor junior associates and lead the daily operations of the team. Strong problem-solving abilities and attention to detail will drive your success in this role.

Key Responsibilities:

• Engage customers to discuss overdue payments

• Maintain comprehensive credit information for clients

• Review customer applications and delinquent accounts

• Keep detailed records on credit risks and accounts

• Propose adjustments and write-offs to management

Requirements:

• More than 7 years of experience required

• Minimum 5 years in credit and collections is preferred

• Experience in a supervisory capacity is advantageous

• Familiarity with accounting concepts is essential

• An associate degree or technical certification may be required

Utilize your collections expertise in a supportive atmosphere at White Cap.
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