Timekeeper​/Office Clerk - Home Support

Salary

The salary range for this position is CAD $26.42 - $28.25 / hour.

We have exciting opportunities for Casual - Timekeeper/Office Clerks to join our team in Langley, B.C. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

The compensation package includes four weeks of vacation to start, comprehensive health benefits, and a pension plan.

• Provides reception services such as operating a multi‑line switchboard, entering information into a computer system, and ensuring data accuracy; makes adjustments to information as needed.
• Answers and directs incoming calls for staff, takes messages, answers routine inquiries and provides general information regarding Home Support; receives visitors and refers them to the appropriate area and assists with arranging client appointments.
• Types material such as correspondence, reports and documents utilizing various computer software and systems; prepares information/resource packages by designing, updating, photocopying and collating packages or brochures for distribution to clients or families.
• Collects data from various sources, inputs data into relevant computer systems, updates records, gathers, compiles, retrieves information and prints related reports.
• Performs clerical tasks such as sorting and filing verification sheets and mileage forms; identifies and resolves discrepancies such as errors in timesheet calculations and other errors; refers complex issues to the Manager or designate.
• Sets up timekeeping periods for payment purposes, enters information into a computerized system and forwards information to Payroll for processing.
• Receives timesheets from home health staff; checks legibility and completeness; locates and corrects errors and omissions.
• Reconciles total hours worked by each employee to total hours scheduled; follows up on discrepancies in hours reported.
• Receives Billing Summary Report (BSR) and reviews each client against payroll timesheets; compares home support worker timesheets to BSR and makes adjustments as appropriate.
• Sets up and maintains the client and administrative filing system, labeling files, developing forms, indexing materials and filing according to established policies.
• Operates office equipment such as photocopiers, shredders and fax machine; performs minor maintenance such as loading paper, removing jams, cleaning glass and changing toner cartridges; refers further maintenance to the Manager.
• Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents; records, date‑stamps, sorts, distributes mail, prepares outgoing mail for pickup, and signs for receipt of packages and shipments.
• Maintains levels of stationery, office supplies and resources; rubber‑stamps requisitions and forwards approved requisitions to appropriate personnel.
• Coordinates off‑site storage of records and archives; maintains records of what is stored off‑site, completes necessary paperwork, and arranges for records to be shipped to off‑site storage.
• Performs other related duties as assigned.

Grade 12, an Office Administration certificate and one (1) year recent related experience or an equivalent combination of education, training and experience.

• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Ability to organize and prioritize.
• Typing speed of 50 words per minute.
• Business writing skills.
• Knowledge of general office procedures.
• Ability to establish and maintain rapport with clients.
• Knowledge of medical terminology.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley, British Columbia, Canada. We value diversity, inclusivity, and a culture of respect, caring, and trust.