Licensed Technician- BMW​/MINI

Position Overview

Licensed Technician – Full Time – BMW/MINI Langley – Service Department – Compensation: $40.00-$50.00 per hour flat rate.

Open Road is one of Canada’s largest automotive retail groups, representing 21 brands across 41 locations. We pride ourselves on a forward‑thinking culture and a commitment to continuous improvement.

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined with efficiency and accuracy.
• Ensure work is performed in accordance with dealership and factory standards.
• Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Inform dispatcher when the job is started, finished, or interrupted. Be attentive to repair orders on vehicles marked "RUSH" or "CUSTOMER WAITING".
• Complete and maintain documentation of work performed.
• Road‑test vehicles to quality‑check work performed.
• Supervise the work of any apprentice technicians as assigned by management.
• Attend factory‑sponsored training classes. Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean.
• Keep the shop area neat, clean, and free of safety hazards.
• Comply with Federal, Provincial, and Municipal regulations, including disposal of hazardous wastes.
• Assist in creating quotes for additional work required.
• Keep up to date on online training as required.
• Follow company safety policies and practices, and immediately report any and all accidents to a manager/supervisor.
• Perform other duties as assigned by management.

• Must be a fully licensed Technician.
• Working knowledge of automotive equipment.
• Strong diagnostic and problem‑solving skills to maintain optimal customer satisfaction.
• Highly self‑motivated and organized.
• Well‑developed interpersonal skills to work effectively with Service Department team members.
• Committed to consistently delivering high‑quality work.
• Ability to make sound decisions consistent with essential job functions.
• Valid Canadian driver’s license and ability to provide driver abstract for review.

• Opportunity to work with a variety of OEM brands.
• Incentives such as vehicle purchasing program, footwear subsidy, computer rebate, referral program, RRSP matching, and tool allowance.
• Internal and external training and development opportunities.
• Collaborative, friendly, and progressive work culture.
• Comprehensive extended health and dental plan.
• Recognition and engagement events.

Internal Candidates must apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form may delay your application.

We are an equal opportunity employer that embraces diversity.