Customer-Focused Parts Advisor at Genesis

Join Genesis Langley as a Parts Advisor in Langley and enhance customer experiences by providing excellent service and support to technicians and the entire dealership.

Your role will ensure smooth workflow and satisfaction for every client interaction.

We seek a dedicated Parts Advisor with 1–2 years of experience in the automotive industry, preferably within a dealership. You will leverage your communication skills and organizational abilities to assist customers, manage inventory, and support service advisors. Your passion for customer service and knowledge of automotive parts will play a crucial role in our team's success.

Key Responsibilities:

• Provide exceptional service at the parts counter

• Promote parts, accessories, and ongoing specials

• Maintain customer satisfaction by resolving issues quickly

• Support Service Advisors with accurate labour estimates

• Process customer payments and maintain inventory organization

Requirements:

• 1–2 years as an Automotive Parts Advisor

• Previous dealership experience is a strong asset

• Ability to lift 50 lbs and stand for long periods

• Valid Class 5 driver’s license

• Strong interpersonal and communication skills

Elevate customer service in the automotive industry by excelling in parts advising at Genesis Langley.
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