Customer Experience Associate

Job in Langley, BC, Canada

Listing for: Scotiabank

Part Time position
Listed on 2026-07-14

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Customer Success Mgr./ CSM, Bank Customer Service

Salary/Wage Range or Industry Benchmark: 16 - 20 CAD Hourly CAD 16.00 20.00 HOUR

Position: Customer Experience Associate Scotiabank
Enhance customer satisfaction as a Customer Experience Associate with Scotiabank in North Langley, BC. Deliver exceptional service by proactively addressing customer needs and fostering strong relationships.

Scotiabank seeks a Customer Experience Associate for its branch network in Langley, BC. This part-time role emphasizes building customer connections and delivering outstanding service. Candidates should possess strong sales acumen and technical skills to promote digital banking solutions effectively.

Key Responsibilities:

• Build and nurture strong customer relationships

• Identify and fulfill simple sales opportunities

• Process day-to-day customer transactions

• Introduce clients to mobile banking applications

• Listen actively to understand customer needs

Requirements:

• Proven customer service skills from work or community

• Professional, friendly demeanor with customers

• Flexible availability for varying schedules

• Comfortable engaging in sales situations

• Strong technical skills for promoting self-service options

Embrace the opportunity to shape customer experiences with Scotiabank in Langley through outstanding service and support.
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