FUCHS Customer Service and Order Management

Advance your career with FUCHS as a Customer Service and Order Management Representative. This role focuses on customer engagement and timely order fulfillment in a dynamic setting.

You'll facilitate the order-to-cash process, manage customer accounts, and ensure the timely processing of sales orders. Build strong relationships within our Canadian sales teams while addressing pricing variances and enhancing service delivery.

Key Responsibilities:

• Process and manage sales orders effectively

• Create and maintain customer accounts and master data

• Collaborate on pricing variances with customers and teams

• Foster relationships with Canadian sales teams

• Manage return authorizations and credit requests

Requirements:

• Post-secondary education or equivalent

• At least 3 years in B2B customer service

• Strong English and French communication skills

• Experience with Microsoft Excel and SAP

• Willingness to work flexible hours

Utilize your exceptional communication and problem-solving skills to thrive at FUCHS.
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