Job Description & How to Apply Below
Elevate customer satisfaction as a Customer Service Representative with Pattison Food Group in Langley, BC. Provide support and build confidence for customers through expert service.
This role, available in both full-time and part-time capacities, offers you the chance to be a trusted voice for our customers. Reporting to the Customer Service Team Lead, you will gain exposure to various business functions while enhancing your skill set and career potential at Pattison Food Group.
Key Responsibilities:
• Deliver outstanding customer service via email and phone
• Empathetically resolve customer inquiries and needs
• Assist with online shopping user experience
• Document customer feedback, requests, and issues
• Partner with store teams to address any order-related concerns
Requirements:
• 1-2 years of customer service experience is essential
• Proficient in computer applications with typing speed of 50 WPM
• Call center background is beneficial
• Strong analytical skills and problem solver
• Exceptional verbal and written communication skills
Bring your passion for customer service to Pattison Food Group and grow in this fulfilling role.
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