Customer Service at Oldcastle

Position: Customer Service Role at Oldcastle
Become a pivotal Customer Experience Specialist at Oldcastle’s hybrid workspace in Langley, BC, where you will provide exceptional service to clients. This entry-level opportunity revolves around managing inquiries, processing orders, and crafting solutions.

Ideal candidates will have at least 2 years of experience in customer service within office settings. You'll ensure clients receive timely responses while collaborating with internal teams to maintain order accuracy and provide updates effectively. Being adaptable and solution-driven is essential to thrive in this role.

Key Responsibilities:

• Address and process customer orders systematically

• Handle inquiries via calls and emails timely

• Communicate updates on order statuses to customers

• Adhere to company attendance policies

• Work closely with relevant departments for issue resolution

Requirements:

• 2+ years in customer service

• Experience in manufacturing/logistics preferred

• Excellent communication skills

• Comfortable using Excel

• Highly detail-oriented and adaptable

Deliver outstanding customer support and grow your skill set at Oldcastle in Langley.
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