Customer-Focused Appointment Coordinator at Go Subaru

Join Go Auto as a Service Appointment Coordinator at Go Langley Subaru, where exceptional customer service and organization meet. Be a part of creating amazing service experiences for our guests.

As a Service Appointment Coordinator, you will play a vital role in ensuring smooth scheduling and communication between guests and our service department. Your responsibilities include efficiently managing appointments, providing valuable insights on warranties, and creating a welcoming environment. Attention to guest feedback will drive continuous improvement, enhancing the overall experience.

Key Responsibilities:

• Schedule and confirm service appointments efficiently

• Deliver outstanding customer greetings and experiences

• Advise on recalls, warranties, and transportation options

• Handle communication via calls and emails promptly

• Process payments accurately and follow dealership protocols

Requirements:

• Experience in customer service with a positive attitude

• Excellent written and verbal communication skills

• Strong organizational and multitasking abilities

• Tech-savvy and proficient with dealership software

• Eager to learn and grow in the automotive industry

Elevate customer satisfaction and streamline service operations at Go Langley Subaru.