Customer-Focused Service Dispatcher

Become a key player at Leavitt Machinery in Langley, British Columbia, as a Service Dispatcher. This role demands superb organization and communication skills to coordinate service jobs effectively.

Leavitt Machinery seeks a customer-oriented Service Dispatcher to manage job scheduling and technician assignments.

Your role will involve handling work orders, optimizing service workloads, and ensuring superior customer service. An emphasis on safety and accurate billing will be necessary for success in this high-energy environment.

Key Responsibilities:

• Schedule and coordinate jobs for Service Technicians

• Manage work orders efficiently with ERP systems

• Prioritize and schedule appointments using the service scheduler

• Communicate proactively with Service and Parts teams

• Handle incoming job leads, maintaining effective customer contact

Requirements:

• Previous dispatching or scheduling experience

• Strong proficiency in Microsoft Office Suite

• Excellent organizational and planning skills

• Clear verbal and written communication abilities

• Ability to manage multiple demands effectively

Excel in this rewarding role focused on service excellence and organizational success.