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Job Description & How to Apply Below
Location: City of Langley
Embrace the chance to work with Avee Health as a Customer Support Specialist in Langley, BC—centered on enhancing patient experiences through dedicated, on-site support across various platforms.
As part of our operational team, you will engage with patients to resolve their inquiries through phone, email, and in-person interaction.
Your role will include providing assistance in booking appointments while working closely with medical and operational teams to improve patient outcomes. A detail-oriented mindset will help maintain accurate records and workflows.
Key Responsibilities:
• Engage patients via phone, email, and face-to-face
• Facilitate appointment bookings and service support
• Resolve daily operational issues with understanding
• Collaborate to improve internal processes and patient care
• Keep accurate records aligned with operational workflows
Requirements:
• Compassionate and professional communication skills
• Background in customer or healthcare support
• Multitasking abilities in a dynamic environment
• Comfortable using CRM software and Microsoft Office
• Must live in British Columbia for on-site participation
Utilize your customer support capabilities to enhance access to healthcare at Avee Health.
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