Mercedes-Benz Service Advisor Position

Location: City of Langley

Elevate your career at Mercedes-Benz Langley as a Service Advisor, focused on customer satisfaction and service excellence. Join Dilawri, Canada's largest automotive group, and thrive in a collaborative environment.

As a Service Advisor at Mercedes-Benz Langley, you will report to the Service Manager and be responsible for providing top-tier customer service.

Your role includes accurately documenting repair orders, communicating service recommendations, and enhancing customer experiences. This position demands strong organizational skills and a keen focus on customer needs.

Key Responsibilities:

• Ensure exceptional customer satisfaction throughout service

• Greet clients with professionalism and courtesy

• Conduct vehicle inspections for accurate repair orders

• Monitor repair progress and keep customers updated

• Review and explain service recommendations clearly

Requirements:

• Strong customer service and communication skills

• Experience in automotive service environments is a plus

• High attention to detail and accuracy

• Ability to manage multiple tasks efficiently

• Proficiency with computers and service software is beneficial

Deliver outstanding service at Dilawri and help us maintain our reputation for excellence.