Customer Service Representative at Willowbrook

Location: City of Langley

Become a Customer Service Representative at Willowbrook Shopping Centre, where you'll ensure a welcoming atmosphere for guests. Provide exceptional service and support in a fast-paced retail environment.

In this pivotal role, you will act as the face of Willowbrook, assisting visitors directly and promoting its unique offerings. The focus will be on creating positive experiences, understanding tenant needs, and maintaining a well-organized concierge area. Your proactive approach will significantly contribute to the overall quality of service at the shopping centre.

Key Responsibilities:

• Greet guests and address inquiries with enthusiasm

• Promote sales for the gift card initiative

• Liaise between tenants and management effectively

• Assist in planning center events and activities

• Uphold safety and security standards for all visitors

Requirements:

• Strong communication and interpersonal skills

• Customer-oriented with problem-solving abilities

• Experience in a retail or service-focused role

• Knowledge of Microsoft Office is essential

• Flexibility to handle various work schedules

Make a meaningful impact on customer satisfaction while engaging with diverse shoppers at Willowbrook Shopping Centre.