Supervisor, Events

Entry Level (Less than 2 years of Experience)  $24.85 per hour
Duration:  Part-time, hourly, 12 month fixed term contract
Organization Overview:  Ten Feet Sports and Entertainment Ltd. (TFSE) proudly manages and operates all facilities at Langley Events Centre (LEC), The Redwoods Golf Course, and Triple O's at Aldergrove Community Centre. As our portfolio continues to expand, we are dedicated to recruiting, hiring, and developing individuals with the skills, experience, and passion to contribute to the continued success and growth of our organization.
The Redwoods Golf Course Overview:  Offering an 18-hole championship layout public golf course, driving range, on-site restaurant and a premier all-inclusive outdoor wedding venue, Redwoods is a staple in the Langley community. From hosting company holiday parties and charity shotgun tournaments to spectacular weddings and regular public golf, we are proud to consistently deliver memorable experiences to our community.

Position Overview:

Reporting to the Senior Manager, Sales and Events, the  Supervisor, Events  is responsible for all aspects of the event lifecycle, including but not limited to the sale, booking, planning, coordination, execution, and payment reconciliation of events nts can range from small banquets to large weddings. The Supervisor, Events plays a key role in providing leadership to staff from all departments on an event day, including troubleshooting, decision‑making and communicating directions to ensure smooth event execution.
This is a  part-time, hourly, 12-month fixed term contract role. Due to the nature of the industry, shifts often fall on evenings, weekends and holidays so a flexible schedule is required. While the role is considered part-time, during our main events season, this position offers upwards of 40 hours of work per week.

Primary Duties and Responsibilities:

Execute the sale and booking of weddings, banquets, and other events
Respond to all event inquiries
Coordinate and lead venue tours, inquiry meetings and other event-related meetings
Obtain and organize all event details and create Banquet Event Orders to communicate details to applicable departments
Coordinate all event logistics and services needed to run the event, including the layout, all food and beverage, decor, music, technology, equipment etc.
Communicate between and mobilize all necessary departments involved in each event
Review event setup and assign side duties to setup employees as necessary
Be present on event days to supervise event setup, execution, troubleshoot, answer questions and act as a liaison to other departments
Prepare event contracts and invoices
Obtain deposits, take and keep track of payments
Assist with miscellaneous office tasks
Book tee times and be knowledgeable in the golf reservation system
Other duties as assigned

Skills and Abilities:

Phenomenal customer service skills and a passion for hospitality
Team oriented
Excellent administration and organizational skills
Exceptional verbal and written communication skills
Meticulous attention to detail
Leadership skills and the ability to delegate tasks
Ability to troubleshoot in a fast-paced environment with tight deadlines
Sales skills and the ability to build productive business relationships
Willingness and ability to work a flexible schedule based upon facility and event schedules

Qualifications:

Minimum one year of experience in a hospitality environment
Valid Serving it Right is required
Willingness to complete a Police Information Check is required
Valid Basic First Aid, with CPR-C and AED Certification, or equivalent, will be required to be maintained during employment
One or more years of experience in event organization is an asset
Experience in any wedding-related industry is an asset
Post-secondary education in Event Management, Event Planning or another related discipline is an asset