Associate, Commercial National Agriculture Banking

Select how often (in days) to receive an alert:

Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Commercial Bank in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives while also ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures.

The Associate provides the Associate Directors (Directors) Execution in the Agriculture National Account group of Canadian Business Banking with support to service client requirements and new asks. This will include coordinating efforts with internal partners and directly reaching out to clients to address various activities such as collection/processing of financial reporting, diligence for credit needs, and satisfaction of funding requirements. The role is specific to servicing of the Agriculture National Accounts Segment in Canadian Business Banking.

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Working closely with Associate Directors (Directors) Execution Agriculture National Accounts, the Associate is responsible for providing the following services to a portfolio of existing and prospective clients:
• Onboarding
  :
  Supporting the collection of information directly from clients and from various sources necessary to assess the client’s risk profile in order to ensure the Bank meets its regulatory requirements related to KYC, AML, etc. This includes contacting clients, sourcing internal/external sources/web sites, documenting information in Know Your Client documentation in various formats such as the Client Profile Information documents and responding to various internal Compliance groups.
• Client servicing escalations
  :
  Provide back-up to help resolve service related matters raised by the client directly to the Associate Directors (Directors) Execution, National Accounts.
• Credit related tasks
  :
• Contact clients for financial reporting and spread Financial Statements, Projections and Borrowing bases, review results, elevate any signs of deterioration and update appropriate systems;
• Significantly assist or be responsible for the preparation of Credit Presentations for new and existing clients;
• Assist or take lead with completion of conditions precedent, diligence and any other requirements necessary to obtain approvals;
• Ensure client files are complete and appropriately documented in various systems such as SDR, e-tracker etc.; and
• Provide general support as necessary in the annual review process and other credit related situations needed to maintain portfolio quality.
• Fulfilment: Coordinating efforts with the client and various internal partners (eg. BSC, EDDU, CRA, GBM) to ensure loan funding are fulfilled as per customer expectations.
• Other administrative duties as assigned including Client Advocacy and providing general assistance throughout the internal socialization process for new opportunities and increases on existing files.
• Look for opportunities to enhance client needs by providing Directors, National Accounts with referrals for ancillary products and other partner opportunities. In addition, provide suggestions to continually improve processes which may include auctioning feedback received directly from clients or through client satisfaction vehicles such as the Pulse.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the…