Job Description & How to Apply Below
Build customer relationships at TD Canada Trust in Langley through financial transactions, needs assessment, and banking guidance.
This Customer Experience Associate supports the branch’s Personal and Commercial Banking services at the frontline. You will advise existing and prospective customers, identify opportunities, and refer them to appropriate team members or internal Bank partners. Success requires discretion, effective communication, and accurate execution.
Key Responsibilities:
Perform transactions under operating procedures and regulations
Assess needs and advise suitable banking solutions
Handle confidential matters with appropriate discretion
Refer customers to internal Bank partners when appropriate
Support team effectiveness and personal performance development
Requirements:
High School diploma or one year relevant experience
Customer experience skills with calm, courteous communication
Strong organizational, planning, and administrative abilities
Initiative, accuracy, and attention to detail
Ability to use Microsoft Office and internet tools
Use relationship-building, discretion, and banking knowledge to deliver clear customer guidance as a TD Customer Experience Associate.
Position Requirements
10+ Years
work experience
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