Clerk

Job Overview

The Township of Langley is currently recruiting for a temporary full-time Support Clerk ( from approximately July 13, 2026 to July 9, 2027 ) to join our team of professionals in the Permits, Licences and Inspections Division, Permits, Licences and Inspections Administration Department. Reporting to the Senior Manager, Permits, Licences & Inspections Administration, in this unionized position you will represent the Division as the main point of contact for providing customer service, as well as prepare and process a variety of enquiries, requests and applications.

This position will appeal to candidates who manage and prioritize tasks with speed and accuracy and are committed to excellence in customer service.

• Receives, reviews and processes applications for plumbing, gas, residential building and other permits; receives and responds to routine enquiries related to zoning and property development; provides routine information related to the Zoning By-law and related information; refers more complex enquiries to a superior or technical staff.
• Respond to enquiries, requests and complaints by phone, email and in person, and assist by explaining and interpreting rules, regulations and general policies.
• Perform a variety of tasks in support of the Permits, Licences and Inspections Division.
• Maintain and update a variety of records including electronic and manual files, and retrieve information from files as required.
• Perform related work as required.

• Completion of Grade 12, supplemented by commercial and accounting courses plus considerable related experience, preferably in a municipal workplace or an equivalent combination of training and experience.
• Sound knowledge of business English, spelling, arithmetic, and proper vocabulary of correspondence.
• Considerable knowledge of the applicable department rules, regulations and procedures.
• Knowledge of records management, billing, indexing and related business support functions.
• Ability to communicate effectively with the public, internal and external contacts in processing a variety of enquiries, complaints and related matters.

The Township of Langley is an equal opportunity employer.